Quick answers to what people ask us most. Can't find what you're looking for? We're just a message away.
Browse the shop, tap the heart on items you love, and add what you want to your bag. When you're ready, hit checkout and we'll guide you through address, shipping and payment in a few quick steps.
We accept UPI, all major cards (Visa, Mastercard, Amex, RuPay), netbanking and select wallets — all securely processed by Razorpay.
If your order hasn't shipped yet, contact us as quickly as possible and we'll do our best. Once it's with the courier, the address can no longer be changed.
Standard delivery is 3–5 business days; express is 1–2 business days. We'll send you tracking as soon as the order ships.
You'll get an SMS and email with a tracking link as soon as the package leaves our warehouse. You can also see live status anytime from your order history.
Start a return from your order page within 7 days of delivery. Items must be unused with packaging intact. We don't offer direct exchanges — place a new order and return the original.
Not yet — for now we're online-only, which keeps prices honest and lets us focus on what matters: curating beauty you'll love.
Email us or message us on WhatsApp during support hours. We typically respond within a few hours, every day.
We answer every email and message — usually within a few hours.
